Add to that, experience of 20 years in banking, 10 years of local police authority administration, 20 years of running businesses dealing directly with the public and over 10 years in the property business and it gels into a deep base of customer awareness.

However, common sense has always been instilled in us and that keeps us sane and our feet firmly on the ground. We don’t know everything, there are areas where we rely on other experts and we expect the best from those people to meet the standards we set ourselves.

In our day we have had a client say, “I never thought buying a property could be so much fun” It can be, it doesn’t have to be filled with angst and stress.

Our greatest compliment came from an elderly gentleman, himself a long time business man, who said, “Forget the property, and market you”. We all need a self esteem boost and we are grateful in that we have been mostly lucky with people we have met. However, we all make occasional mistakes but it is how you deal with and rectify them that will be remembered. Therefore communication is the greatest healer, no matter what, always speak to people, never shrink from the responsibility and they never feel deserted.

Why did we get into the Spanish Property industry?

We came into the business because we wanted to do things in a way that meant clients actually said that we had done a good job and felt safe in recommending us to others; most of our business comes through referrals. When an old client phones to see how you are, we feel rewarded and respected and the latter is hard to earn but we wouldn’t have it any other way.

It is what the client needs that is important, listening, no hard sell, leading them through the processes of buying and selling property and having patience to explain what they do not understand. At times we have told clients things they do not want to hear, important information they needed to know, we have aborted a sale but invariably kept the client. A client should always buy a property within their budget and in a good location. Happiness far out weighs an empty dream.

Loyalty and reliability are the other factors which are the mainstay of any business or partnership and being sure that you work as a team to give advice to the best of your ability and if we don’t know it ourselves, we have people who we trust to give us the right information, which we gladly pass on to those waiting to start their new adventures.

Buscar Propiedad S.L.- Cif: B53704300  

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